Аннотация:Recent scholars noted the need for an engaged workforce to achieve optimal performance in various institutional fields. Within the sports industry, organizations often rely heavily on volunteers as a vital resource to accomplish goals and missions (Cuskelly, 2004; Doherty, 2009). The sport volunteer literature demonstrates the broadness of the field but also shows the increased demand for volunteers to aid staging events, even as the recruitment pool of volunteers is generally decreasing. Relatedly, it is in the best interest of organizations to maintain and manage volunteers to stay efficient (Chelladurai, 2006) because the need for this human resource continues to increase (Cuskelly, Hoye, & Auld, 2006).
