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Understanding andmeeting thechallenges ofconsumer/touristexperience research J. R. Brent RitchieSimon Hudson2009 год

Understanding and meeting the challenges of consumer/tourist experience research
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Аннотация: Abstract This paper seeks to provide a framework that will help us identify and better understand the major challenges we face in consumer/tourist experience research. These challenges have both theoretical and managerial dimensions. Based on an extensive and comprehensive review of the current literature in the field, we have categorised extant knowledge into six main streams of theoretical thinking and empirical research. These streams were identified as the fundamentals of the experience, experience‐seeking behaviours, methodologies used in experience research, the nature of specific tourism experiences, managerial issues in the design and delivery of experiences, and the evolutionary trail of experience thinking. Copyright © 2009 John Wiley & Sons, Ltd.
Год издания: 2009
Авторы: J. R. Brent Ritchie, Simon Hudson
Издательство: Wiley
Источник: International Journal of Tourism Research
Ключевые слова: Diverse Aspects of Tourism Research, Consumer Behavior in Brand Consumption and Identification, Creativity in Education and Neuroscience