Quality function deployment and its extensionsстатья из журнала
Аннотация: Purpose The author aims to review the fundamental concept of quality function deployment and to discuss the facts that the road to success for new product development is the identification of customers' requirements and their conversion into engineering design requirements. Thereafter, the author seeks to present an in‐depth review of the subject and to study five new cases on the topic of quality function deployment. Design/methodology/approach The paper discusses the key elements of quality function deployment and the fact that the vision for the development of a comprehensive quality system can be built on the principles of quality function deployment taking customer requirements into consideration and relating them to design requirements. Findings To make the product development task successful and bring competitive advantages to the core business, management must be committed to the needs of customers through marketing surveys and implementing these in the process of product development by converting them into engineering design requirements. Originality/value This article reviews quality function deployment and its extensions such as fuzzy QFD, AHP and QFD, statistically extended QFD, dynamic QFD, and other extensions. In addition, cases covering the topics of a ship of quality, cost‐design parameter modeling, an enhanced version of quality function development, financial factors and uncertainties in the product design process with fuzzy formulation, and a model for prioritizing and designing rule changes for the game of soccer, are also reviewed.
Год издания: 2010
Авторы: Yahia Zare Mehrjerdi
Издательство: Emerald Publishing Limited
Источник: International Journal of Quality & Reliability Management
Ключевые слова: Quality Function Deployment in Product Design, Multi-Criteria Decision Making, Technology Assessment and Management
Открытый доступ: closed
Том: 27
Выпуск: 6
Страницы: 616–640