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Customer-focusedmanufacturingstrategy and the useof operations-basednon-financialperformance measures:A research note S. PereraGraeme HarrisonMichele Poole1997 год

Customer-focused manufacturing strategy and the use of operations-based non-financial performance measures: A research note
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Страница публикацииПубликация в OpenAlex
Год издания: 1997
Авторы: S. Perera, Graeme Harrison, Michele Poole
Издательство: Elsevier BV
Источник: Accounting Organizations and Society
Ключевые слова: Accounting and Organizational Management, Customer Service Quality and Loyalty, Quality and Supply Management