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Towards a multi‐fociapproach to workplaceaggression: Ameta‐analytic reviewof outcomes fromdifferentperpetrators M. Sandy HershcovisJulian Barling2009 год

Towards a multi‐foci approach to workplace aggression: A meta‐analytic review of outcomes from different perpetrators

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Аннотация: Abstract Using meta‐analysis, we compare three attitudinal outcomes (i.e., job satisfaction, affective commitment, and turnover intent), three behavioral outcomes (i.e., interpersonal deviance, organizational deviance, and work performance), and four health‐related outcomes (i.e., general health, depression, emotional exhaustion, and physical well being) of workplace aggression from three different sources: Supervisors, co‐workers, and outsiders. Results from 66 samples show that supervisor aggression has the strongest adverse effects across the attitudinal and behavioral outcomes. Co‐worker aggression had stronger effects than outsider aggression on the attitudinal and behavioral outcomes, whereas there was no significant difference between supervisor, co‐worker, and outsider aggression for the majority of the health‐related outcomes. These results have implications for how workplace aggression is conceptualized and measured, and we propose new research questions that emphasize a multi‐foci approach. Copyright © 2009 John Wiley & Sons, Ltd.
Год издания: 2009
Авторы: M. Sandy Hershcovis, Julian Barling
Издательство: Wiley
Источник: Journal of Organizational Behavior
Ключевые слова: Workplace Violence and Bullying, Job Satisfaction and Organizational Behavior, Stalking, Cyberstalking, and Harassment