Библиографическое описание:Handbook of research on strategic communication, leadership, and conflict management in modern organizations / editor: Anthony H. Normore, Mitch Javidi, Larry W. Long. - Электрон. текстовые дан. - 4018/978-1-5225-8516-9. - Hershey : IGI Global, 2019. - 1 online resource (xxvi, 553 pages) : il. - Загл. с титул. экрана. - Includes bibliographical references (pages 469-537) and index. - ISBN 9781522585176. - ISBN 1522585176. - ISBN 9781522585183. - ISBN 1522585184 : Б. ц. - Текст : электронный. Перевод заглавия: Руководство по исследованиям в области стратегических коммуникаций, лидерства и управления конфликтами в современных организациях Примечания о происхождении: Коллекция цифровых книг Ebsco ebook (централизованная подписка 2023 г., бессрочный доступ)., НБ СФУ
Аннотация:This book explores the theoretical and practical aspects of managing and solving conflicts and introduces updated approaches for refining communication and leadership skills. Featuring coverage on a broad range of topics such as emotional intelligence, organizational crises, and virtual team management.
В этой книге рассматриваются теоретические и практические аспекты управления конфликтами и их разрешения, а также представлены современные подходы к совершенствованию навыков общения и лидерства. В ней освещается широкий круг тем, таких как эмоциональный интеллект, организационные кризисы и управление виртуальной командой.
Section 1. Mediating and negotiating organizational conflict. Chapter 1. Fixing the SIC: preventing and managing self-inflicted crises ; Chapter 2. Alternative and indigenous dispute resolution: a legal perspective ; Chapter 3. Navigating moral reasoning in mediation ; Chapter 4. Collaboration and conflict in three workplace teams projects ; Chapter 5. MAGNUS leadership: using principled negotiation to improve international negotiation
Section 2. Leadership and communication in K-16 education. Chapter 6. The use of online social networks and its influence on job-related behavior: the higher education context ; Chapter 7. The case for effectively using existing business improvement models in Australian schools ; Chapter 8. The role of leadership and communication: challenges reconceptualizing graduate instruction ; Chapter 9. Leading teacher professional learning: shared language for shared goals
Section 3. Identifying challenges and opportunities in public safety leadership and management. Chapter 10. Identifying blind spots in leadership development ; Chapter 11. Finding star performer leaders: the secret to running successful organizations ; Chapter 12. First-line police supervisory leadership: a pivotal role in effective communication and engagement ; Chapter 13. Dynamic presence rather than command presence: how communicative intelligence influences police/citizen interactions
Section 4. Strategies for improved communication. Chapter 14. Mobile communication in hospitals: problems, possibilities, and solutions ; Chapter 15. Complex action methodology for enterprise systems (CAMES): a system to contextualize the behavioral management issue as quantum mechanical variable ; Chapter 16. Strategic communication in crisis: winning may (not) be everything ; Chapter 17. Help me understand: effectively communicating across generations ; Chapter 18. Strategic managerial communication in the digital era: implications for ethical-unethical behavior
Section 5. Collaboration and improved engagement. Chapter 19. Dataveillance in the workplace: moving beyond divergent perspectives ; Chapter 20. Improving virtual team effectiveness ; Chapter 21. Collaborative learning strategies in organizations ; Chapter 22. Using innovative internal communication to enhance employee engagement.
