Disruptive innovationand emergingtechnologies forbusiness excellencein the service sector Singh MaliniTyagi Pankaj KumarNadda Vipin2021 год

Disruptive innovation and emerging technologies for business excellence in the service sector
научное издание

Цифровые и тематические книжные коллекции издания

Содержание

  • Chapter 1. Impact of mobile technology to enhance the customer service experience in SME hotels
  • Chapter 2. Disruptive innovations: a mechanism for achieving business distinction in the hospitality industry
  • Chapter 3. Customer perception and brand image through sensory marketing
  • Chapter 4. Evaluation of e-service satisfaction among online travel agency (OTA) users
  • Chapter 5. Geospatial application in tourism study on geoportals as an expedient tool for holiday trip planning
  • Chapter 6. Role of technology for formal education in Bangladesh
  • Chapter 7. The impact of business sophistication on marketing knowledge
  • Chapter 8. The relationship between organizational innovation and mobile applications in hotel businesses
  • Chapter 9. Employee perception of the effectiveness of digitalized performance management systems
  • Chapter 10. Digital technologies and the intangible cultural heritage of the rural destination
  • Chapter 11. Mobile technology: simplifying tourism business operations and facilitating tourists
  • Chapter 12. Sustainability in the gig economy: an Indian perspective.